Service Corporation International (SCI) Market Lead Generator in Whittier, California
Overview & Responsibilities:
Essential Job Functions:
Must be able to perform the essential functions of the job with or without reasonable accommodations.
Provide excellent customer service/ information to new customers genterated by different offsite lead generation methods.
Schedule quality appointments with customers.
Provide event activity reports or demographic information, as required
May be ask to pre-screen potential clients
May prepare items for shipping and have delivered to event
Must interact with event host to obtain appropriate equipment for sales event
Required to make necessary travel arrangements
Must be able to multi-task, set priorities, and organize work.
Adhere to Company policies, procedures, rules, and controls.
Adhere to safety rules and regulations, and report unsafe practices to management.
Participate in training and skill development opportunities to improve competency and customer service.
Report to work on time and maintain standard attendance.
Requirements & Qualifications:
Experience and Education:
- High School Diploma or GED/ equivalent certification
Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity
Builds trust with others by following through on commitments
Conducts oneself ethically in personal and business interactions
Brings perspectives and approaches together, combining them in creative ways
Generates and champions new ideas and initiatives
Pursues challenging goals; Shows a strong drive to achieve meaningful results
Anticipates potential roadblocks and challenges. Proactively resolves issues when they arise
Works productively in the face of multiple demands, shifting priorities, and rapid change
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Conveys information clearly and concisely in written and spoken communication
Expresses self clearly and appropriately in group and individual interactions
Listens actively, acknowledges and summarizes others’ comments to ensure understanding
Conveys facts and information clearly in written and spoken communications
Collaborate with Others
Readily involves others appropriately to accomplish individual and group goals
Invites and builds on the ideas, input and feedback received from others
Build Productive Relationships (Internal / External)
Initiates and develops productive relationships with others; relates to others in an open, respectful and approachable manner
Manages disagreements tactfully, working toward win-win situations
Excellent oral communication skills
Telephone etiquette/ direct customer service
High level of compassion and integrity
Problem solving and detail-minded
Solid organization skills
Work well without constant supervision
High level of communication and listening skill
Cultural sensitivity to the diverse community that Rose Hills serves
Basic PC skill with MSWord, Excel, and Outlook a plus
Bilingual a plus
A Place to Remember ®
Since 1914, Rose Hills has been a place to remember. At that time it was an 18-acre memorial park serving the Whittier, California area. Today, Rose Hills is North America’s largest memorial park, with two full-service mortuaries and five planning centers that serve the world.
is only minutes from the Greater Los Angeles and Orange County areas. It is rich in history, and it has an abundance of positive feng shui throughout its 1,400 acres. Rose Hills is world-famous for itsand also for. To learn more about the unique features of the Rose Hills Whittier campus, please.
From Whittier, Rose Hills is proud to offer comprehensive, compassionate memorial care including,and. From start to finish, you and your family will be assisted by Rose Hills’ professional team, which will coordinate and perform all aspects of your personalized arrangements.
Rose Hills can assist withor arrangements at the time of need from any of our four. All of our locations extend the Rose Hills legacy of personal service into the diverse communities we serve.
Rose Hills is proud to be a member of the®network of funeral, cremation and cemetery service providers. With more than 1,800 network providers across North America offering exclusive benefits, the Dignity Memorial brand is your assurance of quality, value, caring service and customer satisfaction.
Associate Requisition ID Req.45008
# of Openings 1
Category (Portal Searching) Sales
Job Locations US-CA-Whittier