Service Corporation International (SCI) Market Lead Generator in Whittier, California

Opportunity Details:

Overview & Responsibilities:

Essential Job Functions:

Must be able to perform the essential functions of the job with or without reasonable accommodations.

  • Provide excellent customer service/ information to new customers genterated by different offsite lead generation methods.

  • Schedule quality appointments with customers.

  • Provide event activity reports or demographic information, as required

  • May be ask to pre-screen potential clients

  • May prepare items for shipping and have delivered to event

  • Must interact with event host to obtain appropriate equipment for sales event

  • Required to make necessary travel arrangements

  • Must be able to multi-task, set priorities, and organize work.

  • Adhere to Company policies, procedures, rules, and controls.

  • Adhere to safety rules and regulations, and report unsafe practices to management.

  • Participate in training and skill development opportunities to improve competency and customer service.

  • Report to work on time and maintain standard attendance.

Requirements & Qualifications:

Experience and Education:

  • High School Diploma or GED/ equivalent certification

Key Competencies:

Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity

Builds trust with others by following through on commitments

Conducts oneself ethically in personal and business interactions

Promote Innovation

Brings perspectives and approaches together, combining them in creative ways

Generates and champions new ideas and initiatives

Achieve Results

Pursues challenging goals; Shows a strong drive to achieve meaningful results

Anticipates potential roadblocks and challenges. Proactively resolves issues when they arise

Display Adaptability

Works productively in the face of multiple demands, shifting priorities, and rapid change

Page 2 of 2

Communicate Effectively

Conveys information clearly and concisely in written and spoken communication

Expresses self clearly and appropriately in group and individual interactions

Listens actively, acknowledges and summarizes others’ comments to ensure understanding

Conveys facts and information clearly in written and spoken communications

Collaborate with Others

Readily involves others appropriately to accomplish individual and group goals

Invites and builds on the ideas, input and feedback received from others

Build Productive Relationships (Internal / External)

Initiates and develops productive relationships with others; relates to others in an open, respectful and approachable manner

Manages disagreements tactfully, working toward win-win situations

Special Skills

  • Excellent oral communication skills

  • Telephone etiquette/ direct customer service

  • High level of compassion and integrity

  • Problem solving and detail-minded

  • Solid organization skills

  • Work well without constant supervision

  • Good handwriting

  • High level of communication and listening skill

  • Cultural sensitivity to the diverse community that Rose Hills serves

  • Basic PC skill with MSWord, Excel, and Outlook a plus

  • Bilingual a plus

SCI Overview:

A Place to Remember ®

Since 1914, Rose Hills has been a place to remember. At that time it was an 18-acre memorial park serving the Whittier, California area. Today, Rose Hills is North America’s largest memorial park, with two full-service mortuaries and five planning centers that serve the world.

is only minutes from the Greater Los Angeles and Orange County areas. It is rich in history, and it has an abundance of positive feng shui throughout its 1,400 acres. Rose Hills is world-famous for itsand also for. To learn more about the unique features of the Rose Hills Whittier campus, please.

From Whittier, Rose Hills is proud to offer comprehensive, compassionate memorial care including,and. From start to finish, you and your family will be assisted by Rose Hills’ professional team, which will coordinate and perform all aspects of your personalized arrangements.

Rose Hills can assist withor arrangements at the time of need from any of our four. All of our locations extend the Rose Hills legacy of personal service into the diverse communities we serve.

Rose Hills is proud to be a member of the®network of funeral, cremation and cemetery service providers. With more than 1,800 network providers across North America offering exclusive benefits, the Dignity Memorial brand is your assurance of quality, value, caring service and customer satisfaction.

Associate Requisition ID Req.45008

# of Openings 1

Category (Portal Searching) Sales

Type Part-Time

Job Locations US-CA-Whittier