SCI Shared Resources LLC Corporate - Funeral Revenue & Merchandise Manager in Houston, Texas
Overview & Responsibilities
Responsible for the execution of funeral pricing, packaging and revenue management strategies in roughly 400 funeral locations annually. Utilizes advanced pricing analytics, reporting tools and applications to identify and establish optimum prices to maximize at-need revenue and preneed sales production. Supports Senior Managing Director/Managing Directors to ensure pricing/packaging strategies are consistent across Business Units and achieve expected revenue and operating profitability targets annually. Monitors financial results and field compliance to pricing initiatives and communicates results to Field Management on a monthly basis. This role can be located in any location - not just Houston, TX.
Analyzes market and location dynamics, pricing trends, segmentation opportunities, consumer willingness to pay, operating/sales margins, and service and merchandise frequencies to determine appropriate pricing strategies.
Utilizes sophisticated analytics (TABLEAU) and pricing applications (TOPAS) to identify and establish optimum pricing/packaging strategies during anniversary pricing reviews and monthly revenue management activities.
Responsible for managing all prices, price lists and package structures in PAS and HMIS to ensure field locations are in compliance with federal and state funeral regulations.
Educates Field Management on the importance and impact of pricing/revenue growth strategies and their impact on the achievement of financial targets in the at-need and preneed funeral segments.
CORE / CRITICAL COMPETENCIES
Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity
Shows consistency among principles, values, ethical standards and personal behavior
Trusted by subordinates and peers to keep one’s word and follow through on commitments
Encourages and generates new ways to look at processes and problems
Identifies cost savings and revenue opportunities
Generates and champions new ideas and initiatives
Balances time, resources and quality requirements to achieve business goals
Sets high standards of performance for self and others
Drives the achievement of agreed-upon results
Actively supports change initiatives
Coaches staff to adapt to multiple demands, shifting priorities, and rapid change
Conveys information clearly and concisely in written and spoken communication
Listens effectively and provides frequent feedback
Creates environment in which team members share information openly and honestly
Makes effective and motivating presentations
Collaborates with others
Utilizes optimal level of collaboration with team members to achieve business goals
Shares credit with others for their contributions
Celebrates team successes
Build Productive Relationships (Internal / External)
Relates well to people with diverse backgrounds and perspectives
Maintains composure and constructive relationships even under difficult circumstances
Requirements & Qualifications
- Bachelor Degree in Business, Finance, Economics, or Operations Management or a related discipline.
10 + years of experience in professional Finance or Sales & Marketing or equivalent experience in a related discipline
5+ years of experience in retail pricing/revenue management or equivalent experience in a related discipline
5+ years of field experience in the funeral industry
Knowledge, Skills & Abilities:
Must have strong analytical skills and the ability to use all Microsoft Office tools
Must have strong technical skills required to operate advanced analytics and applications
Excellent communication skills, verbal and written, as well as strong presentation skills
Strong project management and leadership skills
Must have strong consensus building capabilities
Must be results-oriented
Must have excellent quantitative skills
When considering the work environment associated with this job, the following factors may apply:
Work indoors during all seasons and weather conditions
Willingness to travel 50% to 75%required
Standard business dress is required
When considering the work postures associated with this job, the following factors may apply:
- Sitting continuously for many hours per day, up to 6 hours per day
When considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
When considering the work hours associated with this job, the following factors may apply:
- Working a number of evenings every month
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Job Locations US-TX-Houston
Associate Requisition ID Req.80357
# of Openings 1
Category (Portal Searching) Marketing and Advertising