Service Corporation International (SCI) Corporate - Operations Performance Improvement Manager in Houston, Texas

Overview & Responsibilities

Responsible for supporting the OPI Team’s business and labor reviews through data analysis; own and seek to improve current regular data models; actively managing Analyst team to provide effective data analysis in an efficient manner; identify process improvement opportunities; document drivers and processes into action plans; present strategic rationale for operation performance improvement plans to OPI leadership; support OPI leadership with the implementation of developed action plans; oversee the tracking of results and communication of results to operations and corporate management.

Specific Responsibilities

50% Supports identification of performance improvement opportunities to include

  • Maintain and improve data models

  • Work with a sense of urgency to update monthly reports, improving process when applicable

  • Identify internal and external key metrics that would drive operational improvement

  • Work with Analyst team to identify profit improvement opportunities through data analysis

  • Create and conduct Management surveys to identify opportunities

  • Work with OPI Leadership to identify and support goals

  • Recommend conclusions and support decision making

  • Develop strong relationships with SCI Corporate teams

40 % Manage Analyst team

  • Define objectives and explain broader context of data analysis projects

  • Monitor data analysis progress and appraise results

  • Conduct annual reviews

10 % Identify and document drivers and processes to develop implementation plans

  • Field interviews and market visits to study and identify drivers of performance

  • Utilize drivers and processes to develop improvement plan

  • Present operational improvement plans to Operational Leadership

  • Gain performance improvement plan ‘buy in’ from Operational Leadership

  • Participate and support implementation of action plans

  • Track and communicate project results

Requirements & Qualifications


  • Bachelor’s degree in Accounting, Finance or a related discipline


  • 5+ years of accounting/financial analysis experience or equivalent experience in a related field

  • 1-2 years management experience

Knowledge, Skills & Abilities:

  • Advanced Excel skills including pivot tables

  • Strong quantitative analysis and financial modeling skills

  • Advanced understanding of financial statements and business drivers

  • Ability to think strategically about business issues

  • Communication and team building skills to successfully involve other corporate departments and business units in data gathering efforts

SCI Overview

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

Benefits Options:

  • Health benefits (medical, dental, vision, life)

  • 401K Retirement Savings Plan with company match

  • Vacation and sick time

  • Tuition reimbursement

  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Associate Requisition ID Req.54652

# of Openings 1

Category (Portal Searching) Logistics

Type Full-Time