Service Corporation International (SCI) Location Manager in Novato, California

Overview & Responsibilities

The Location Manager will develop and expand the At Need cremation business while working with Sales Manager to generate and/or increase the Pre-need business. Also, responsible for providing the highest quality of service to our clients and their families while managing cost.

  • Direct and control the operational activities of the location, providing products and services allied to the cremation arrangements, memorialization and / or disposition of the deceased.

  • Major objectives are to provide the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. Select, train and motivate location staff to assure that they create and maintain a premier level of client family satisfaction.

  • Supervise or schedule staffing requirements to provide personnel for making arrangement with client families, direction of funeral, memorial or other service for client families. Coordinate with other Location Managers to achieve maximum utilization of resources and cost efficiencies.

  • Assure that staff members understand location goals, policies and procedures. Practice and promote teamwork among location staff. Ensure services are conducted in a manner that exceeds the expectations of our client families.

  • Maintain the building and grounds to assure cleanliness at all times and implements corrective action when the same is not accomplished.

  • Participate in community, civic or fraternal organizations as a part of the local promotional efforts of the Company.

Achieve the location’s annual financial and marketing goals while assuring that the location’s operating practices comply with appropriate regulations and Company policies.

Requirements & Qualifications


  • At least 5 years of managerial experience

  • Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services

  • Appropriate state Funeral Director licensure is required

Knowledge, Skills & Abilities:

  • High level understanding of all competitors and the demographic patterns influencing location business and market share

  • In-depth knowledge of market environment and competitive pricing

  • Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location’s performance

  • High level of compassion and integrity

  • Problem solving skills

  • Ability to multi task and set priorities

SCI Overview

SCI Overview:

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

We offer a competitive compensation package!

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Associate Requisition ID Req.56650

# of Openings 1

Category (Portal Searching) Operations

Type Full-Time