SCI Shared Resources LLC Market Manager in Tyler, Texas
Overview & Responsibilities
SCI is certified as a Great Place to Work ® by the Great Place to Work Institute. In a recent survey, our employees said that their work has special meaning and is not “just a job”. We currently have a full time opening for a Market Manager in the North/East Texas Market.
This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.
The Market Manager is responsible for all activities associated with operations, customers, staff, facilities and financials across the market. The primary responsibilities of this position include, but are not limited to the following:
Grow/Maintain Market Share : Building/maintaining at-need revenue in the market by coaching and supporting location managers to drive calls and averages, develop/maintain customer and community relationships and gain/maintain market share. Develop and implement market-level marketing and revenue initiatives.
Business Planning/Expense Management : Effectively initiate and implement annual business planning. Ensure location managers are managing expenses in accordance with location market budgets and are responsible for taking corrective action when necessary.
Operations: Demonstrate extensive operations and industry knowledge in the execution of all aspects of the location operations and ultimately focus on servicing the customer. Ensure that all aspects of services provided are done to SCI’s standards (clean location and grounds, vehicles, deceased prepared appropriately and well laid out, employees dressed professionally)
Compliance/Health & Safety: Ensure that all company policies and procedures and applicable laws are communicated, enforced and adhered to in all locations in the market.
Staff Management and Leadership: Ensure individuals and teams get the coaching and support necessary for them to be successful in their jobs. Develop and maintain cooperation and teamwork. Provide direction and motivation to individuals and teams to achieve goals and objectives. Set a good example of desired behaviors.
Requirements & Qualifications
Requirements & Qualifications:
College education preferred, together with management, customer service and sales experience
4-6 years funeral industry experience strongly preferred
Experience as a General Manager in the funeral and cemetery profession
Demonstrated skills in budgeting, financial planning, and cash management is essential.
Funeral Director License is desired
Proficient computer skills including use of word processing, spreadsheet and email software
Extensive travel within the market is required, up to 75% of the time
Strong leadership and communication skills
High level of compassion and integrity
Ability to multi task and set priorities
Ability to motivate and persuade
Professional and a team player
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Job Locations US-TX-Tyler
Associate Requisition ID Req.79426
# of Openings 1
Category (Portal Searching) Operations