Service Corporation International (SCI) Preparation Supervisor in Wethersfield, Connecticut

Overview & Responsibilities

We currently have a full time opening for a Preparation Supervisor at D'Esopo Funeral Chapel in Wethersfield, CT. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.


Oversees the entire Personal Care Center operation and team members. The Supervisor is responsible for planning and directing the activities of the Personal Care Center associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits.


50% Supervising Personal Care Center

  • Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Personal Care Center’s operations including embalming, transporting, removals, dispatching and other activities; maintain 100% compliance in all areas.

  • Assists PCC staff and/or completes any preparation in its entirety.

  • Monitor the operation and proper function of the crematory equipment and machinery by regular inspection and advise the Crematory Manager when repair or replacement is necessary

  • Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers.

  • Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies.

  • Drives performance improvement in JD powers results for appearance of the deceased. Meets and exceeds client expectations.

  • Recognizes and celebrates individual achievements and team successes.

  • Orders, inventories and manages supplies and other merchandise.

  • Acts as the Personal Care Center Manager when the Manager is not present at the location.

30% Training and Quality Control

  • Assists in training policies, procedures and standards for multiple roles

  • Executes and participates in various training activities.

  • Ensures PCC staff maintains compliance with company compliance coursework.

  • Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.

  • Ensures cases are managed in daily operations properly (location specific).

20% Preparation Room Maintenance

  • Assists with maintenance of preparation room and the facility.

  • Communicates equipment, supply or other inventory needs to Manager.

  • Cleans soiled equipment and hazardous material spills.

  • Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.

Requirements & Qualifications


  • State specific required diploma or accreditations


  • Holds and maintains any State specific licensing and/or certifications

  • Valid State Driver’s License


  • Five (5) years of funeral home, care center and/or decedent care preparation

Knowledge, Skills & Abilities:

  • Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management

  • Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Cente

  • Knowledge of computers and some software including MS Office products required

  • Ability to work individually and as a team

  • Ability to prioritize and organize effectively with a keen sense to detail

  • High level of compassion and integrity

  • Effective communication, training and problem solving skills

  • Strong written and oral communication

SCI Overview

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

Benefits Options:

  • Health benefits (medical, dental, vision, life)

  • 401K Retirement Savings Plan with company match

  • Vacation and sick time

  • Tuition reimbursement

  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Associate Requisition ID Req.55986

# of Openings 1

Category (Portal Searching) Operations

Type Full-Time